Privacy Policy
Shaping Spaces Architecture customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone - 07745707074
Email - lorna@shapingspacesarchitecture.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Website user information (including user journeys and cookie tracking)
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Photographs or video recordings
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Records of meetings and decisions
We collect or use the following information to undertake design services that involve site visits, arranging meetings and making statutory applications on the clients behalf :
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Names and contact details
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Photographs or video recordings
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Records of meetings and decisions
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Recorded images, such as photos or videos
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Contract
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Legitimate interest:
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Information is required to adequately deliver the design project.
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Our lawful bases for collecting or using personal information to undertake design services that involve site visits, arranging meetings and making statutory applications on the clients behalf. are:
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Contract
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Legitimate interest
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Information is required to adequately deliver the design project.
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Where we get personal information from
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People directly
How long we keep information
Personal information is stored for 6 years, in line with the Limitation Period noted in the contract.
Who we share information with
Data processors
Wix Website Builder
This data processor does the following activities for us: Maintain the website and track users of the site.
Others we share personal information with
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Relevant regulatory authorities
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Professional consultants
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Other relevant third parties:
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Organisations required in order to progress the design project. This can be surveyors, cost advisers, potential contractors, Interior Designers and Sustainability Engineers. Clients will be advised of their necessary involvement.
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Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
11 June 2024